For a fully functional card, we require you to send us your current plastic card. We transfer all the information from your old card to your new metal card using our cutting-edge technology. This includes your EMV chip as well as your magnetic stripe.

We will return your original card together with your newly customized metal card.

Please be aware that once we remove the EMV chip from your original plastic card, it will no longer function.

Absolutely! Your metal card is fully compatible with all ATM machines.

Additionally, you have the option to configure your smartphone for contactless transactions (such as Apple Pay or Samsung Pay) to access ATM machines. If you require assistance, a bank representative will be glad to help you with the setup.

Rest assured, your new metal card should function wherever your plastic card does. The only difference is that the EMV chip is now in the metal card instead of the plastic one.

No, the "tap to pay" feature won't be available on the metal card. However, you can leverage your smartphone's capabilities to continue using the tap to pay feature (Apple Pay, Google Pay, etc.).

We are currently in the process of exploring technology to facilitate the transfer of "tap and pay" features, but we haven't yet found a viable solution.

Implementing the tap feature on a metal card is quite complex as the antennas facilitating this feature are usually embedded within the plastic card.

To place an order for a custom design, order via our website. This will give you an opportunity to collaborate with our design team and receive a preview of your card design. If you have design specific questions reach out to us by email at service@carkunewyork.com, and our team will be thrilled to assist you!

The starting price for our custom metal cards is $199 USD, our ready-made designs are at $199 USD. Additionally, you can choose to include our insurance option during checkout, which provides a two-year warranty for your card.

For mail-in orders, the process takes approximately 1 business day from the moment we receive your card. We understand that our clients eagerly await their transformed metal cards, so we strive to return them as quickly as possible. Additionally, we offer various shipping methods to meet your needs, including overnight delivery options. On average clients who choose standard delivery options tend to get their cards back within a week.

For clients who prefer in-person appointments, the process is even swifter. You can visit us at our New York City location and witness the transformation of your card within a span of just 30 to 45 minutes.

Yes, we are delighted to provide our services to customers across the globe. We ship internationally, ensuring that our unique metal cards reach you no matter where you reside.

If you have any inquiries about shipping to your specific country, please feel free to contact us at service@carkunewyork.com. We're here to assist you every step of the way.

Yes! Since 2018 we've been trusted by hundreds of customers around the globe.

Why? Our laser machines and transfer software is done all offline. In fact, we take pride in the fact that our computers that run these processes have never been connected to a network in the 5 years we've been in business.

Our equipment does not store any personal data. It transfers data from the original card to the new one.

Yes, we absolutely welcome clients to observe the transfer process. We offer in-person appointments at our location in DUMBO, specifically at 68 Jay Street in Brooklyn, NY. During these appointments, you can see first-hand how we handle your data with care and precision.

We deeply value transparency and understand the sensitivity of the information you entrust us with, hence we take every measure to ensure you feel comfortable and confident in our process.